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When Your Journey Awaits

When You Are Ready, Your Journey Awaits

By | Crikey Blog, News | No Comments

When you’re ready, your journey awaits;  postpone, plan and pursue…

The Coronavirus has made for a tough and uncertain year, and we are seeing the effect on  tourism as many cancel their plans due to travel bans.

We are in this together and with an ever-changing situation we believe the best way to get through this hardship is to plan for the future. We’re here to give you something to look forward to and dream about. Your Journey Awaits!

Support the Australian Tourism Industry and  postpone your current plans to a later date!

Use this time to plan the best road trip yet! Check out our suggested itineraries.

When the time comes you will be able to pursue your Crikey Holiday.

James Price Point

See our beautiful country the best way we know how… on the road, off road,  in a 200 series Toyota Landcruiser with a camper trailer or in a caravan! Compare our products here.

When you’re ready, your journey awaits;  postpone, plan and pursue.

Whether it be a weekend away near home, a trip to another state or discovering somewhere in Australia you’ve always wanted to visit.

James Price Point

There is a long road ahead of us and even through we can’t travel at the moment, the road will be there when we can!

We’re ready and your epic road trip awaits…. 

Follow our social hashtags to see where we’re dreaming of heading  #WhenYouAreReady #YourJourneyAwaits #WhenYouAreReadyYourJourneyAwaits

(Photos taken at James Price Point in our 4WD and Safari Camper Package)

Coronavirus (COVID-19) Update

By | News | 2 Comments
This information is valid as of 1.04.2020 as it is likely to change as the situation progresses, please check back regularly for updated information.

We would like to keep our customers up to date with how our company is responding to COVID 19 and in particular options surrounding rental bookings. This is an ever changing situation and as a result our position is being constantly reviewed and the information below is current as of 1st April 2020.

During the current period where extenuating circumstances exist, such as government-mandated restrictions on travel, quarantine, etc. we have made the following exceptions to our cancellation policy.

Australian Government direction

We will waive the normal cancellation fee whilst the Australian Government has an official travel warning or ban in place that prevents you from reaching your collection point on the first day/ date of rental.

What can you do if you are affected by a COVID 19 event?

Should your booking be affected by our cancellation policy there are 3 avenues to consider;

  1. Reschedule your booking
  2. Monitor relief packages being offered by your travel insurance provider
  3. Work with us to ensure all customers have access to their entitlements based on the company’s desire to deliver a sustainable outcome for everybody

During this period our administration staff are still on hand to assist you. Please be aware the team are currently experiencing a high level of telephone and email traffic, and therefore we apologise in advance if our response time is longer than what would normally be expected.

Reschedule your booking

When you are ready, your journey awaits………

Our current situation is not going to last forever, and things will return to normal, including road trip holidays.  You are welcome to book for the same time next year or for different dates, duration or direction of travel.

Should you wish to Postpone your booking, 100% of any cancellation fee or deposit will be offset against future travel and we will reward your support with a further discount.

For many customers it will be more advantageous to reschedule a booking rather than to cancel the booking altogether.

We are offering the following incentives for all clients to reschedule their holiday

Price

For rescheduled bookings made up until 30th June 2020 we will honor 2020/21 rental rates.

Discount

For rescheduled bookings made up until 30th June 2020 we will discount your rental rates by a further 5%

Generous redemption period

Customers will have 24 months to redeem their postponed booking.

Credit Note issued

Should you not have new dates in mind, the company will issue a Credit Note preserving the value of your booking for a later date. Our team will be in regular contact with you to help you arrange your trip.

Availability

Rescheduling will ensure that preferred dates and direction of travel are secured for the customer. As we are offering an incentive to reschedule rather than cancel, we anticipate 2021 fleet capacity will be taken up earlier than normal booking trends.

Get in early….

Product changes permitted

You are welcome to change your selected product to any vehicle type offered by Crikey Campers or Red Dirt 4WD Rental.

Vehicle selection is naturally subject to availability.

No cost changes

We do not charge fees should a booking need to be changed slightly after air travel is booked.

Changes are naturally subject to availability.

Travel Insurance

In some cases, your travel insurance provider may cover your cancellation costs.

It is becoming apparent that some providers, including those products offered by your Credit Card provider are altering their initial stance of “No cover” since Government travel restrictions have been imposed.

Contact your provider and stay abreast of their current claim payment policy.

Please contact our staff to obtain the necessary documentation to support your claim.

We are in this together

In cases where you are owed money by the company we ask you to work with us.

The unforeseeable and sudden nature of the events leading to a large number of booking cancellations over a short period of time will put significant pressure on the cash reserves of all tourism providers. We are affected by this scenario.

We ask you to work with us so we can address the scale of the company’s exposure and provide a sustainable payment plan to all those that qualify.

It will take the cooperation of all stakeholders to achieve this outcome.

As the effect of current events have not yet settled, please be aware that the company is not in the position to commit to a defined time frame at this point.

As we emerge from the current travel environment, you may wish to convert your cancellation request into a booking. In these circumstances you will be afforded the same postponement incentives as originally offered.

The company will be constantly monitoring official advice and work to maintain the health and safety of its clients and staff.

If you have any questions, please feel free to get in contact.

Regards, Andrew Woodcock
Director – Crikey Campers (WA) Pty Ltd

Important Announcement

By | News | 2 Comments

Operational Shut Down

Following the advice of the Australian Government and World Health Organisation, we are devastated to inform you that our business will be going into “Operational Shut Down” until 30th April 2020, after which time our position will be reviewed. At this stage it looks very likely that the shut-down will extend beyond this initial date.

This certainly was not an easy decision for us to make, although as we operate throughout regional Western Australian and Northern Territory, we feel a strong sense of social responsibility to not only keep our guests and employees safe, but also to protect our regional communities.

It is with great sadness that we have had to let many of our valued staff members go as we respond to the challenging trading environment.

However, we are still here to help.

In the interim our administration team will still be on hand. The administration team are currently focused on managing the insurmountable level of booking alterations and maintaining communication with our valued clients during this ever-changing situation.

For those travelers who were planning to visit our region in 2020, we hope you are able to postpone your travel plans and join us in 2021, or as soon as we can responsibly recommence our rental operations.

All current bookings are fully transferable, and we have committed to honoring 2020 rates for these existing bookings if you elect to postpone. Our team are working through current bookings and will contact you in due course.

If you are considering new travel plans with us, no booking deposit will be required until the appropriate Australian Government travel restrictions are lifted.

We appreciate your support and understanding.

Regards,

Andrew Woodcock

Director – Crikey Campers (WA) Pty Ltd

Crikey Deals & Specials
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Unit 303, 396 Scarborough Beach Rd. Osborne Park, WA 6017